Privacy Policy

Information We Collect

We collect information you voluntarily provide when you contact us through the Website, such as:

• Your name
• Your email address
• Your phone number, company, and job title, if you provide them
• The content of your message and any other information you choose to submit

We may also collect limited technical information automatically through standard server logs, such as your IP address, browser type, and the approximate time of your visit. This information is used for basic security and operational purposes.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you
• Provide and maintain the Website
• Help protect the Website against fraud, abuse, and security risks
• Improve the Website over time

We do not sell your personal information.

Cookies and Tracking

We do not use tracking cookies or advertising cookies on the Website. The contact form uses hCaptcha to block spam. hCaptcha may set cookies and process technical information, such as your IP address and device data, for that purpose only. If our use of cookies changes, we will update this Privacy Policy accordingly.

Sharing of Information

We do not share your personal information with third parties except:

• When required by law, legal process, or lawful requests
• With service providers that help us operate the Website (such as hosting, email, contact form delivery through Web3Forms, and spam protection through hCaptcha), solely to perform services on our behalf and subject to appropriate confidentiality obligations

Data Retention

We retain contact form submissions for as long as needed to respond to you, maintain business records, and comply with legal obligations. We may delete messages when they are no longer necessary.

Data Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us. We will consider and respond to requests in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Website after changes become effective constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy may be sent to contact@eaglecrestlabs.com.